Consumer Trends: Page 2
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Every room in the house is ‘where the customer wants us to go’: Bath & Body Works CEO
Gina Boswell said the brand is now in roughly 40% of American households as it expands its assortment to areas like laundry.
By Nate Delesline III • March 28, 2024 -
Podcast
The Backroom: Why it’s so hard for retailers to do the right thing
Businesses face new ethical questions and must act with more transparency in what corporate integrity expert Alison Taylor calls a “turbulent world.”
By Retail Dive Staff • March 28, 2024 -
Trendline
Digital innovation and technology trends in retail
From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.
By Retail Dive staff -
E-commerce deal count fell more than 50% in 2023: PitchBook
Even as trends improved in the back half of the year, overall deal count and value fell last year compared to 2022.
By Howard Ruben • March 27, 2024 -
ThredUp: US secondhand market to hit $73B by 2028
While that represents meaningful growth, it’s down significantly from a 2022 prediction that the market would reach $82 billion by 2026.
By Tatiana Walk-Morris • March 27, 2024 -
Kendra Scott expands fine jewelry offering with lab grown diamond collection
The jewelry company said it was a “natural category addition” that allows it to offer high-end jewelry at more affordable prices.
By Suzette Parmley • March 25, 2024 -
FMI: 57% of shoppers purchase produce from mass retailers, supercenters
While traditional grocery stores are still consumers' top places to buy produce, low-price format retailers are making significant gains in the category.
By Peyton Bigora • March 21, 2024 -
Return policies sway customer behavior: survey
Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.
By Tatiana Walk-Morris • March 21, 2024 -
Ballooning credit card balances already loom over 2024’s retail sales
The level of debt may surpass the all-time record this year, even when adjusted for inflation, some analysts say.
By Daphne Howland • March 18, 2024 -
Dollar Tree, Family Dollar to close 1,000 stores
The company said continued inflation is pressuring Family Dollar's core customer base.
By Nate Delesline III • March 13, 2024 -
US private label sales grew 6% last year, reaching $217B: report
Sales have steadily risen since 2019, but units have plateaued somewhat since their peak in 2020, according to Circana.
By Tatiana Walk-Morris • March 11, 2024 -
Column
The Weekly Closeout: BowFlex files for Chapter 11, Public Lands partners with Saucony
The at-home fitness company has a $37.5 million buyout offer, and the Dick’s Sporting Goods banner teamed up with the footwear brand on running shoes.
By Retail Dive Staff • March 8, 2024 -
Basma now sells its TikTok-approved cosmetics at Sephora
The beauty brand entered the color category with a cream blush its social media community helped “co-create.”
By Tatiana Walk-Morris • March 7, 2024 -
Sponsored by Talon.One
[PODCAST] Redefining Incentives: How Retailers Are Moving Beyond Coupons and Loyalty Points
Listen to this three-part podcast series, find out how incentive approaches are changing and what retail innovators are doing differently.
By Retail Dive's studioID • Updated May 6, 2024 -
Column
The Weekly Closeout: Thrasio files Ch. 11 bankruptcy and will Macy’s close its San Francisco flagship?
The e-commerce aggregator will eliminate hundreds of millions of dollars in debt, while the department store is evaluating its real estate assets.
By Retail Dive Staff • March 1, 2024 -
Podcast
The Backroom: The story behind our stories on shrink and theft
When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here’s what it took to get the story.
By Retail Dive Staff • Feb. 29, 2024 -
Consumer confidence falls, breaking 3-month rising streak
Spending by consumers is showing signs of sputtering after propelling better-than-expected economic growth last year.
By Jim Tyson • Feb. 28, 2024 -
What 8 DTC brands are talking about in 2024
From Glossier to On, executives shared insights into what brands are facing during the National Retail Federation’s Big Show and the ICR conference.
By Cara Salpini , Caroline Jansen • Feb. 26, 2024 -
Home Depot issues cautious outlook after soft Q4
The economy is leading consumers to delay purchases for big projects, but push forward with smaller ones, executives said.
By Nate Delesline III • Feb. 22, 2024 -
BNPL popularity rises among ‘financially fragile’ consumers
About 60% of that group used BNPL five or more times in the past year, compared with just over 20% of more stable consumers, the New York Fed said.
By Caitlin Mullen • Feb. 21, 2024 -
The Weekly Closeout: Skechers aims for 10K stores and Jeff Bezos sells $4B in Amazon stock
The footwear retailer is halfway to its store opening goal, while the Amazon founder sold billions of shares this week.
By Retail Dive Staff • Feb. 16, 2024 -
Lululemon accused of greenwashing in anti-competition complaint
Advocacy organization Stand.earth is asking the Competition Bureau Canada to investigate the retailer’s conduct over environmental claims.
By Laurel Deppen • Feb. 14, 2024 -
Column
The Weekly Closeout: Disney turns to villains for bridal inspiration, Abercrombie & Fitch Co. cuts a role
The company looked to Ursula and Maleficent for a collection with Allure Bridals, while the specialty retailer eliminated its global brands president position.
By Retail Dive Staff • Feb. 9, 2024 -
New Balance introduces resale platform
The footwear company partnered with Archive to launch Reconsidered as part of a larger sustainability initiative.
By Laurel Deppen • Feb. 6, 2024 -
Column
The Weekly Closeout: UPS to cut 12K jobs and Nordstrom Rack continues to expand footprint
The delivery giant aims to save $1 billion, while the department store is accelerating openings of its lower-priced brand.
By Retail Dive Staff • Feb. 2, 2024 -
How retail is shaping up in 2024
Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.
By Stephanie Arnold • Feb. 1, 2024