Technology


  • A screen grab of the interior of Ikea's Roblox store.
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    Courtesy of Ikea
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    Ikea remodels remote work with paid positions for Roblox store

    The Swedish retailer is offering jobs to 10 people to staff the digital space and drive real-world recruitment.

    By Sara Karlovitch • June 6, 2024
  • The arms of a person wearing a striped shirt can be seen taking an envelope out of a box filled with clothes.
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    Courtesy of Stitch Fix
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    Amid ongoing declines, Stitch Fix pilots customer experience improvements for summer launch

    A core group of customers is keeping and spending more per box, suggesting that the company is on the right track, analysts said.

    By June 5, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • A person's hand types on a keyboard while the other hand holds a credit card.
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    Poike via Getty Images
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    Global online retail sales to hit $6.8 trillion by 2028

    In the U.S. alone, online sales will reach $1.6 trillion by that period, up from $1 trillion in 2023, according to a recent report from Forrester.

    By Howard Ruben • June 4, 2024
  • Person wearing Apple Vision headset sitting in a chair.
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    Courtesy of Lowe's
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    Lowe’s pilots kitchen visualization app in stores

    The retailer wants customers to use its Apple Vision Pro app to help design and select products for their homes.

    By Tatiana Walk-Morris • June 4, 2024
  • Picture of blue orthotics inserts.
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    Permission granted by Orthotics Direct
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    Orthotics Direct introduces e-commerce site

    The company aims to make foot health solutions more affordable by streamlining the process of placing custom orders. 

    By Tatiana Walk-Morris • June 3, 2024
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    miniseries/iStock/Getty Images Plus via Getty Images
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    Sponsored by OSM Worldwide

    How to leverage business intelligence in shipping

    Business Intelligence has emerged as a powerful tool for gaining valuable insights that enhance decision-making and operations.

    By Maciej Ciupa • June 3, 2024
  • Outside storefront image of The Home Depot
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    Courtesy of The Home Depot
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    Home Depot names EVP of customer experience

    Jordan Broggi is stepping into the role, along with retaining leadership of the company’s online business, as Matt Carey is set to retire. 

    By Tatiana Walk-Morris • May 31, 2024
  • A Dollar General sign and brick storefront on a cloudy day with the company's signature black on yellow logo
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    Permission granted by Dollar General
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    Dollar General to eliminate ‘vast majority’ of self-checkout, reduce new store openings

    Despite a 6% Q1 net sales rise and performance that beat analyst expectations, shrink remains a significant headwind, CEO says.

    By May 31, 2024
  • 3 mobile phones showing the Tastemade channel on Shopsense
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    Courtesy of Shopsense, Tastemade
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    Tastemade launches shoppable home improvement series using Shopsense AI

    Tapping Hedley & Bennett’s founder as host, the series focuses on redesigning kitchen spaces while viewers shop the products.

    By May 30, 2024
  • Two people sit with an iPad looking at a dress shirt.
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    Permission granted by Rhone
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    Rhone gets into made-to-measure apparel using 3D tech

    The company’s Custom Made by Rhone technology captures a customer’s exact measurements in order to make a tailored product.

    By May 30, 2024
  • A person wears Eddie Bauer Navigator Smart Eyewear.
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    Courtesy of Innovative Eyewear
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    Eddie Bauer Smart Eyewear collection includes voice access to ChatGPT

    The collection also sports the first-ever rimless smart eyewear design, according to Innovative Eyewear. 

    By Tatiana Walk-Morris • May 30, 2024
  • Digital rendering of the virtual L'Occitane virtual fragrance store.
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    Courtesy of L'Occitane
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    L’Occitane introduces virtual fragrance experience

    The L’Occitane Greenhouse highlights the company’s range of summer fragrances within a virtual world. 

    By Tatiana Walk-Morris • May 30, 2024
  • Juice bar merchant takes card for transaction.
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    jacoblund via Getty Images
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    Debit cards face rising digital wallet competition: report

    Roughly 72% of consumers say they swipe, dip or tap a debit card at the point of sale, a larger portion than credit cards, checks and digital wallets, according to a consumer survey by research firm J.D. Power.

    By Patrick Cooley • May 29, 2024
  • A digital rendering of Walmart Realm.
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    Courtesy of Emperia
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    Walmart launches immersive digital shopping experience

    Walmart Realm is composed of influencer-led virtual shops meant to shorten the distance between inspiration and commerce. 

    By Tatiana Walk-Morris • May 29, 2024
  • A smartphone showing Ulta's marketplace on the DoorDash app.
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    Courtesy of DoorDash, Ulta Beauty
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    DoorDash expands Ulta Beauty offering

    The partnership now includes on-demand delivery from the beauty retailer across all 50 states.

    By May 24, 2024
  • Jack Russell Terrier dog carrying a metal plate in mouth with the green grass blurred in the background.
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    alexei_tm for iStock via Getty Images
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    Walmart adds pet telehealth benefit for Walmart+ members

    The retailer is partnering with Pawp on a perk that will give pet owners free virtual access to a team of veterinary professionals. 

    By Tatiana Walk-Morris • May 23, 2024
  • Kiehl's Calendula Serum-Infused Water Cream.
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    Courtesy of Kiehl's
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    Kiehl’s launches in the Amazon Premium Beauty store

    The skin care brand will have a dedicated storefront with products like sunscreen, facial creams and masks.

    By Tatiana Walk-Morris • May 23, 2024
  • A person stands on stage and makes a presentation about Google's AI products
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    Courtesy of Google
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    Google to bring ads to new AI Overview as part of search transformation

    At Marketing Live, the company also outlined how it’s enhancing shopping ads and supporting complex purchase decisions with generative AI.

    By Peter Adams • May 22, 2024
  • Walmart storefront.
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    Kaarin Vembar/Retail Dive
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    How Walmart is using generative AI

    Jon Alferness, chief product officer of Walmart U.S., spoke with Retail Dive about how the big-box retailer is deploying tech to serve customers and frontline workers.

    By May 22, 2024
  • 3D Web Vector Illustrations. Hand holding mobile smart phone with shop app.
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    Lesia_G via Getty Images
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    Sponsored by Slack

    How quality communication can fix inefficiencies in your organization

    Streamline your communication to create a more collaborative and productive workplace.

    May 20, 2024
  • Corporate executives talking about data
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    gorodenkoff via Getty Images
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    Chief marketers enter ‘era of less’ as budgets plunge below pre-pandemic levels

    Nearly two-thirds of marketers believe they don’t have the resources to execute 2024 strategies, while some are pinning their hopes on AI, per Gartner.

    By Peter Adams • May 17, 2024
  • Pinterest and "Real Simple" magazine's shoppable "Best & Brightest" issue.
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    Courtesy of Pinterest
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    Pinterest teams with Real Simple for magazine’s first shoppable issue

    The issue, which leverages QR codes that lead to curated Pinterest boards, highlights over 120 products and expands the platform’s bid to publishers. 

    By Jessica Deyo • May 17, 2024
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy updates mobile app with personalization, discovery features

    The electronics retailer is adding elements like Shop with Videos, Best Buy Drops and other additions to promote its products.

    By Tatiana Walk-Morris • May 16, 2024
  • Close-up of a person browsing Costco products on Uber
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    Photo illustration: Costco; Getty Images

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    Uber takes on Instacart with expanded Costco partnership

    The club retailer is now available on Uber Eats in several unspecified locations across the U.S., Canada, Mexico and Japan, with more to come.

    By Catherine Douglas Moran • May 16, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven testing new financial services in stores

    The retailer will add terminals to 3,000 Speedway locations and test services like cryptocurrency purchases with ATM solution provider FCTI.

    By Jessica Loder • May 16, 2024