Operations


  • Big Lots to remain open on Thanksgiving.
    Image attribution tooltip
    Courtesy of Big Lots
    Image attribution tooltip

    Big Lots may be making more turnaround progress than it seems

    Despite sales down double digits and rising debt levels, one analyst says the bad consumer backdrop is masking its improvements.

    By June 6, 2024
  • Caroline Brown is pictured for a professional head shot.
    Image attribution tooltip
    Courtesy of VF Corp.
    Image attribution tooltip

    VF names global brand president of North Face

    Caroline Brown, former CEO of Donna Karan International, is taking on the role after a few months on the apparel conglomerate’s board of directors.

    By Laurel Deppen • June 6, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • Banana Republic storefront in SoHo.
    Image attribution tooltip
    Courtesy of Banana Republic
    Image attribution tooltip

    Banana Republic unveils refreshed New York City flagship

    The revamped SoHo location features concierge, styling and tailoring services, along with the first BR Home showroom in the city.

    By Tatiana Walk-Morris • June 6, 2024
  • A closing store on a city block.
    Image attribution tooltip
    Courtesy of Abercrombie & Fitch Co.
    Image attribution tooltip

    Why Abercrombie & Fitch isn’t complaining about the weather

    A merchandising-first mindset is behind the once-troubled brand’s transformation into one of the best performers in retail, analysts say.

    By June 6, 2024
  • Foxtrot
    Image attribution tooltip
    Brett Dworski/Retail Dive
    Image attribution tooltip

    6 Foxtrot stores leased to Further Point Enterprises

    The holding company that acquired the non-real-estate assets from 15 Foxtrot locations last month is now the official tenant for half a dozen of its locations.

    By Brett Dworski • June 5, 2024
  • Three people walking along a beach wearing Fair Harbor apparel.
    Image attribution tooltip
    Courtesy of Fair Harbor
    Image attribution tooltip

    Fair Harbor taps Mizzen+Main vet as president

    Bethany Muths steps into the newly created role after holding leadership positions at Mizzen+Main, Ivory Ella and footwear brand Schutz.

    By Howard Ruben • June 5, 2024
  • Interior view of a store features one exposed brick wall, a neon art piece of a lightning bolt and various items along the walls on display.
    Image attribution tooltip
    Tasia Wells via Getty Images
    Image attribution tooltip

    Shinola, Filson parent appoints CEO, chief marketer

    Steve Katzman will oversee operations at both brands in the top spot at Bedrock, while Kevin Wertz, formerly of SmileDirectClub, takes the lead marketing role.

    By Lara Ewen • June 5, 2024
  • A Family Dollar store in Moab, Utah.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Dollar Tree to explore spinoff or sale of Family Dollar

    The underperforming banner has been a drag on operations since its acquisition.

    By June 5, 2024
  • Electrolyte packets from Liquid Death.
    Image attribution tooltip
    Permission granted by Liquid Death
    Image attribution tooltip

    Liquid Death names former PepsiCo, Keurig Dr Pepper exec as CFO

    The fast-growing startup, known for its canned water, has entered new beverage categories while adding experienced executives to its C-suite.

    By Christopher Doering • June 5, 2024
  • A person's hand types on a keyboard while the other hand holds a credit card.
    Image attribution tooltip
    Poike via Getty Images
    Image attribution tooltip

    Global online retail sales to hit $6.8 trillion by 2028

    In the U.S. alone, online sales will reach $1.6 trillion by that period, up from $1 trillion in 2023, according to a recent report from Forrester.

    By Howard Ruben • June 4, 2024
  • An Outdoor Voices storefront on Melrose Avenue in Los Angeles, California.
    Image attribution tooltip
    Cara Salpini/Retail Dive
    Image attribution tooltip

    After abruptly shuttering its stores, Outdoor Voices has a new owner

    Consortium Brand Partners, which also owns Draper James, plans to open new stores next year and expand into adjacent product categories.

    By June 4, 2024
  • Children’s Place CEO Jane Elfers out after 14 years

    Muhammad Umair, who joined as a board member in February when Mithaq Capital bought a majority stake in the company, will serve as interim chief.

    By June 3, 2024
  • Shoppers walk by a black storefront with the name "Halara" on it.
    Image attribution tooltip
    Courtesy of Halara
    Image attribution tooltip

    DTC activewear brand Halara opens first pop-up shop

    The company, which says it releases hundreds of new styles per week, is testing the New York City market as one of a series of planned pop-ups.

    By Howard Ruben • June 3, 2024
  • People at an outdoor shopping center.
    Image attribution tooltip
    Courtesy of Tanger, Photo Credit: Haley Lowery
    Image attribution tooltip

    Sephora expands to more Tanger properties

    The REIT, known for its outlet centers, continues to diversify its portfolio and tenant base.

    By June 3, 2024
  • Picture of blue orthotics inserts.
    Image attribution tooltip
    Permission granted by Orthotics Direct
    Image attribution tooltip

    Orthotics Direct introduces e-commerce site

    The company aims to make foot health solutions more affordable by streamlining the process of placing custom orders. 

    By Tatiana Walk-Morris • June 3, 2024
  • A worker drops off a Walmart delivery at a doorstep
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart boosts InHome delivery reach by nearly 30%

    The retailer’s service will reach an additional 10 million households with its expansion in urban markets of California, Minnesota and other states.

    By Catherine Douglas Moran • June 3, 2024
  • A Nordstrom storefront at The Grove shopping center in Los Angeles.
    Image attribution tooltip
    Cara Salpini/Retail Dive
    Image attribution tooltip

    Nordstrom elevates supply chain exec amid shrink woes

    After reporting that theft in its supply and transportation networks hurt Q1 margins, the retailer promoted Alexis DePree to chief operating officer.

    By June 3, 2024
  • A woman's reflection is seen as she passes a storefront labeled Williams Sonoma with cookingware for sale inside
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Williams-Sonoma makes strides in delivery efficiency

    The retailer limited instances of shipments originating from out-of-market areas and multiple deliveries per order in Q1.

    By Max Garland • June 3, 2024
  • Two kids do homework while an adult and another child use a kitchen appliance.
    Image attribution tooltip
    Courtesy of Instant Brands
    Image attribution tooltip

    Instant Pot Brands names new chief commercial officer

    The kitchen appliance brand also announced a leader of marketing, e-commerce and consumer care as it carves a path post-bankruptcy.

    By Howard Ruben • May 31, 2024
  • A dog sitting in front of a dog house with Christmas lights on it and dog toys in front of it.
    Image attribution tooltip
    Courtesy of Bark
    Image attribution tooltip

    Bark taps former exec for chief DTC officer

    Meghan Knoll, who was previously the CEO of Cat Person, will return to the pet retailer to oversee its DTC efforts.

    By May 31, 2024
  • A lit-up storefront at dusk.
    Image attribution tooltip
    Courtesy of Gap Inc.
    Image attribution tooltip

    Gap Inc. turns a corner as all brands notch gains in Q1

    Under CEO Richard Dickson, who arrived last August, the apparel retailer is working to improve operational efficiencies as well as brand storytelling.

    By May 31, 2024
  • An orange Sierra-branded vehicle with outdoors products stacked on top.
    Image attribution tooltip
    Courtesy of Sierra
    Image attribution tooltip
    Column

    The Weekly Closeout: Best Buy sales fall 6.5% and Sierra hits 100 stores

    The electronics retailer continues to face pressure in its core segment, while T.J. Maxx’s outdoors-focused sibling eyes more growth ahead.

    By Retail Dive Staff • May 31, 2024
  • A series of beauty displays at an Ulta Beauty shop-in-shop inside of a Target.
    Image attribution tooltip
    Cara Salpini/Retail Dive
    Image attribution tooltip

    Ulta cuts guidance as it loses share in prestige beauty

    The beauty retailer said 1,000 new points of distribution in the category have opened in the past two years, a possible nod to Kohl’s Sephora tie-up.

    By May 31, 2024
  • Outside storefront image of The Home Depot
    Image attribution tooltip
    Courtesy of The Home Depot
    Image attribution tooltip

    Home Depot names EVP of customer experience

    Jordan Broggi is stepping into the role, along with retaining leadership of the company’s online business, as Matt Carey is set to retire. 

    By Tatiana Walk-Morris • May 31, 2024
  • A person crossing the street amid city traffic.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Nordstrom Rack continues to overshadow the department store in Q1

    Both banners enjoyed sales increases, though margins were challenged by shrink caused by theft in its transportation network.

    By May 31, 2024